Due to the nature of these products, there are no returns/refunds. However, we take the satisfaction of our clients very seriously...if you are not satisfied with your product(s), please contact us.

*It is the customers responsibility to alert us of ANY allergies. Some essential oils, butters, oils in general should NOT be used while trying to conceive, pregnant and/or nursing and should not be used with certain health issues (ex: high/low blood pressure, epilepsy, etc) or on children. You should ALWAYS check with your doctor first, BEFORE you purchase/use these products if one of the above or more applies.*

*These statements have not been evaluated by the Food and Drug Administration.These products are not intended to diagnose, treat, cure or prevent any disease.

Ingredients vary depending on the samples within the bar.
All bars will contain:
Cocos nucifera (coconut oil), sodium hydroxide (lye), triadica sebifera (tallow), ricinus communis (castor oil), vitellaria paradoxa (shea butter), olea europaea (olive oil), kaolinite (kaolin/rose clay)

It may contain (depending on bar) and possibly more:
Poppyseeds, Avena sativa (oats), natural fragrance oils, essential oils, Matricaria recutita (chamomile flowers), Lavandula (lavender flowers), Carbo activatus (activated charcoal), phthalate free fragrance oils, roses

Body Soap:
Wet hands and/or body. Wet soap. Lather soap with hands and wash thoroughly. Outside of the main water stream, set bar down and rinse hands and/or body. Pat dry. Store soap in dry area until the bar itself is dry and becomes hard again. Then place back into the tin.

Shampoo (Will ALWAYS be brown):
Washing Hair:
1)Wet hair,
2)Then wet bar and create a good lather.
3)Outside of the main water stream, apply bar directly to head, creating a lather all over.
4)Put bar down.
5)Outside of the main water work soap into hair making sure to get all the way down to your roots/scalp. If you run out of soap or suds start to disappear...USE MORE!
*Roots are important, but dont forget the rest of your hair!
6)Step back into the main stream of water
7)Rinse thoroughly, making sure to focus once again on your roots/scalp. Your hair will feel squeaky clean. If it's still slick, keep rinsing!
*see notes at bottom*

Washing Body:
Wash as you normally would with soap.

**When washing hair, make sure to take your time while cleansing and rinsing. Missing parts of roots/scalp/hair while washing may cause your hair to not be clean. If you do not rinse all the soap out, your scalp may be itchy. So, take your time and love your wash time!
**Detox is normal if your hair is used to chemcial shampoos. Soap seems to be safe for colored hair, since color is inside the hair, not just ontop of the strands like chemcial shampoo. (Test patch first if you're concerned)
**If you absolutely need to use conditioner, use conditioner on your ENDS ONLY! Otherwise, you're defeating the purpose of healthier roots/scalp/hair.